Preorder Policy

Preorder Policy

Preorders Open

· Limited slots

Last updated: October 30, 2025

1) What is a preorder?

A preorder lets you reserve an item before it’s ready to ship. Your order secures inventory in the next production run.

2) Payment

Preorders are charged immediately at checkout to lock your reservation. Prefer to pay later? You can order on the public launch date instead.

3) Shipping timeline

Estimated ship start: December 10, 2025. Dates may shift based on production or carrier timelines. If anything changes, we’ll email you.

Heads up

Preorders ship when inventory lands. If you need a specific date, contact us before ordering.

Split shipments

Orders with in-stock + preorder items may ship together when all items are ready—unless we note otherwise at checkout.

4) Order updates

Instant email confirmation after checkout

Shipping notification with tracking once dispatched

Update email if timelines change

5) Cancellations & refunds

Cancel anytime before the item ships for a full refund. Once shipped, our standard return policy applies.

Need help? Email info@richmenace.com.

6) Policy changes

We may update this policy as needed. The latest version will always live on this page.